Coronavirus (COVID-19) guidance


Published 12 May 2020

Statement following the UK Government announcement of 10 May 2020

The recent statement by the UK Government on the gradual easing of the current lockdown restrictions is welcome news.  However the Government advice does not currently give the dates that campsites and touring sites are able to reopen, and is conditional on further progress being made. We will continue to liaise with Visit Britain, Tourism Alliance and British Holiday and Home Parks Association to ensure best practice operating, cleansing and safety protocols are developed for when we are able to reopen.

At this time we are planning on the assumption that we will be able to introduce a phased reopening of our sites network and glamping accommodation during July.  

We look forward to receiving the full briefing documents from the Government (and devolved Governments) which will enable us to make firmer plans for reopening our glamping accommodation.

We will of course ensure customers are made aware of any changes or alterations to this position and we would ask you to regularly check the website for updates. 

 

Experience Freedom - closure of all UK Caravan and Motorhome Club Sites

To help ensure Government advice on social distancing is followed, Experience Freedom closed on Sunday 22 March 2020 and will remain closed until 30 June 2020. The safety and wellbeing of local communities, our guests and staff, is of paramount importance to us.

All guests affected by a change in bookings have now been contacted and alternative arrangements have been made. 

As we take each day at a time, we have implemented a flexible booking policy so that you can move your booking at no additional charge should it be necessary. 

Please note that we are currently taking new bookings for stays to arrive from 1 July 2020 until 31 December 2020 for all accommodation except our yurts at Daleacres.

We thank you for your patience and support during these challenging times.

You can keep up to date with the latest advice from the UK Government’s website here:

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

For more information on government plans, advice and preventative measures see:

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

These pages are being updated regularly so make sure to check back to get the latest advice.