Last updated - 6 August 2021

Based on the latest updates from across the UK, it’s clear that the pandemic is still very much with us. With the forthcoming easing of restrictions, the ownership and responsibility of maintaining a safe environment now sits with everyone.

With that in mind, we want to reassure our guests that while we are making changes to our Covid protocols and restrictions to reflect Government advice, we are committed to doing so cautiously. We would ask that you continue to wear face coverings and observe social distancing in our reception areas during this time. We can't predict what will happen over the coming months, however we will continue to monitor the situation and will make any suitable adjustments, if required, to ensure we're doing all we can to protect our guests and staff.

Rest assured, we’re continuing to take a responsible approach to the easing of restrictions to support everyone's safety and wellbeing which is, as always, of paramount importance to us.

We appreciate your patience and understanding and we will continue to review our campsites in line with Government advice as it is announced.


Coronavirus guidance - our glamping and camping sites

 

couple walking dog among glamping pods

Please view our Covid Secure Commitment for the latest information on how we’re continuing to protect guests and staff at our campsites.

Please note that we will strive to keep this page as up to date as possible, but as this is a complex and ever-changing situation, please always check the relevant Government websites for the very latest information using the links below:

 

Guidance for England / Guidance for Wales / Guidance for Scotland

 

England

Following the latest Government announcement on 12 July, we are pleased to be able to ease many of the Covid restrictions at our campsites in England. Please see below for further details.

Guidance from Mon 19 July

  • All internal shared facility areas, including toilet and shower blocks, wash up areas, laundry rooms, drying rooms and information rooms are fully open, with no restrictions. Please note: certain facilities may be closed or temporarily unavailable due to essential maintenance. We recommend always checking the individual site details pages on our website for the latest information.
  • In order to continue to protect our staff, we still require social distancing, and the wearing of face coverings in our reception areas for the time being. Please respect these requirements and ensure you comply with the protocols on each site.
  • Whilst Face coverings are not compulsory in indoor spaces (other than reception), please be aware that the Government advises the wearing of a face covering within an enclosed space where you may come into contact with people you don't normally meet. Please be considerate of your fellow guests by complying with this expectation.
  • Contact tracing procedures remain in place at our campsites in England, but will no longer be compulsory. In order to assist with the Government’s NHS Test and Trace programme, we still encourage all guests to scan the QR code with the NHS Covid-19 app.
  • We are pleased to advise that day visitors are once again welcome on our sites. In order to assist with the Government’s NHS Test and Trace programme, we still encourage all guests and visitors to scan the QR codes located across the site with the NHS Covid-19 app. 

Further information

For more information on the contact tracing requirements please see our Coronavirus FAQs.

Please view our Covid Secure Commitment for the latest information on how we’re still continuing to protect members, guests and staff at our UK campsites, and for further information, please read our Coronavirus FAQs.

For the official Government guidance for England, please visit https://www.gov.uk/find-coronavirus-local-restrictions

Scotland

Following the latest announcement from the Scottish Government on 3 Aug, we are pleased to be able to update you on our Covid Secure protocols on our campsites in Scotland. Please see below for further details.

Guidance from Mon 9 August

  • All internal shared facility areas, including toilet and shower blocks, wash up areas, laundry rooms, drying rooms and information rooms are fully open, however in order to continue to protect our staff, we still require social distancing, and the wearing of face coverings in our reception areas for the time being. Please respect these requirements and ensure you comply with the protocols on each site. Please note: certain facilities may be closed or temporarily unavailable due to essential maintenance. We recommend always checking the individual site details pages on our website for the latest information.
  • The Scottish Government has advised that face coverings continue to be mandatory for indoor spaces in Scotland. We kindly ask all guests to wear face coverings (unless exempt) on our campsites in Scotland when using areas such as: reception, the toilet blocks, disabled facilities, laundry and food preparation areas and dishwashing facilities.
  • All our campsites will display a Check In Scotland Test and Protect QR code poster which we strongly encourage you to scan on arrival at the campsite for all party members. Alternatively, we will use your booking details should Scotland Test and Protect Team contact us (you can opt out of this by emailing [email protected]). For more information on the contact tracing requirements please see our Coronavirus FAQs.
  • We are pleased to advise that day visitors are once again welcome on our sites in line with Government guidance. We strongly encourage all visitors to assist with Check In Scotland’s Test and Protect contact tracing programme.

Further information

For more information on the contact tracing requirements please see our Coronavirus FAQs.

Please view our Covid Secure Commitment for the latest information on how we’re still continuing to protect members, guests and staff at our UK campsites, and for further information, please read our Coronavirus FAQs.


For further information about the current guidance in Scotland please visit https://www.gov.scot/coronavirus-covid-19/

Wales

Following the latest announcement from the Welsh Government on 6 Aug, we are pleased to be able to update you on our Covid Secure protocols on Club campsites in Wales. Please see below for further details.

Guidance from Sat 7 Aug

  • All internal shared facility areas, including toilet and shower blocks, wash up areas, laundry rooms, drying rooms and information rooms are now open. Please note: certain facilities may be closed or temporarily unavailable due to essential maintenance. We recommend always checking the individual site details pages on our website for the latest information.
  • The Welsh Government has advised that face coverings will remain mandatory indoors in Wales. We kindly ask all guests to wear face coverings (unless exempt) on our campsites in Wales when using areas such as: reception, the toilet blocks, disabled facilities, laundry and food preparation areas and dishwashing facilities.
  • Contact tracing procedures will remain in place at our campsites in Wales, but will no longer be compulsory. In order to assist with the Government’s NHS Test, Trace, Protect programme, we still encourage all members and guests to scan the QR code with the NHS Covid-19 app.
  • We are pleased to advise that day visitors are once again welcome on our sites. In order to assist with the Government’s NHS Test and Trace programme, we still strongly encourage all members and guests to scan the QR codes in line with Government guidance located across the site with the NHS Covid-19 app.

Further information

For more information on the contact tracing requirements please see our Coronavirus FAQs.

Please view our Covid Secure Commitment for the latest information on how we’re still continuing to protect members, guests and staff at our UK campsites, and for further information, please read our Coronavirus FAQs.

For further information about the current guidance in Wales, please visit gov.wales/coronavirus

Book your next holiday

With bookings open throughout next year until December 2022, now's the perfect time to start planning something to look forward to and book your next holiday!

 

Staying safe on our campsites


Please see below how we have changed some of our procedures on our campsites to ensure we keep both guests and staff safe and well whilst staying with us.